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stripe.com connector FAQ

Patrick Titzler edited this page Aug 31, 2015 · 2 revisions

Q: Trying to connect to stripe.com from the pipe configuration page, error message "No application matches the supplied client identifier" is displayed in the browser window.

A: Verify that the the consumer key you've entered is valid. To locate the key:

  • Login to the stripe.com dashboard.
  • Navigate the the platform settings page (Your account > Account settings > Connect > Platform Settings).
  • Select the client_id value that's appropriate for the environment you want to connect to.

Q: Trying to connect to stripe.com from the pipe configuration page, error message "Authentication error: No such API key: ### " is displayed in the browser window.

A: Verify that the the consumer secret you've entered is valid. To locate the secret:

  • Login to the stripe.com dashboard.
  • Navigate the the API keys page (Your account > Account settings > API Keys).
  • Select the Test Secret Key if you want to access your test data or Live Secret Key to access your production data.

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