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How to troubleshoot deployment issues

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Patrick Titzler edited this page Sep 16, 2015 · 2 revisions

Introduction

  • Open the Cloned repository successfully link in a new browser window.

Open the Simple Data Pipes project in IBM Bluemix devOps

Your copy of the Simple Data Pipe project is displayed.

Simple Data pipe project

  • Click BUILD & DEPLOY.

Open the Build & Deploy page

The build and deploy stages are displayed for your (private) Simple Data Pipes project.

Navigating to the deployment log file

  • Click View logs and history in the Deploy Stage.

    Open the deployment log

    The deployment log file is displayed.

    Review the deployment log

Analyzing the deployment failure

The first thing you should verify is that the three prerequisite services (pipes-cloudant-service, pipes-dashdb-service and pipes-dataworks-service) were created successfully.

  • In the log file search for Done uploading. The following three messages should be displayed if the services were created successfully:
Binding service pipes-cloudant-service to app pipes-<project name> in org <your_org_name>_org / space <your_space_name> as <your_bluemix_id>...
OK
Binding service pipes-dashdb-service to app pipes-<project name> in org <your_org_name>_org / space <your_space_name> as <your_bluemix_id>...
OK
Binding service pipes-dataworks-service to app pipes-<project name> in org <your_org_name>_org / space <your_space_name> as <your_bluemix_id>...
OK
  • Service creation failed and application deployment was stopped if a message similar to the following is displayed: Review the log file for service creation issues

Should you encounter this problem, check the service status on the Bluemix support status page:

  • Open the Bluemix web console and log in.

  • Click the user account icon.

     ![Open the user account view](images/how-to-troubleshoot-deployment-issues/bm_open_user_account_view.png)

  • Select Status.

     ![Open the system status page](images/how-to-troubleshoot-deployment-issues/bm_open_system_status_page.png)

  • Locate the SERVICES section.

     ![Locate the service status](images/how-to-troubleshoot-deployment-issues/bm_navigate_to_service_status.png)

  • Check the Cloudant NoSQL DB, dashDB and DataWorks service status for your region

    Check the service status

  • If issues are reported, check the system status messages and announcements on the right hand side.

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