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How to troubleshoot deployment issues

Patrick Titzler edited this page Sep 16, 2015 · 2 revisions

Navigating to the deployment log file

 ![TODO](images/)

Analyzing the deployment failure

The first thing you should verify is that the three prerequisite services (pipes-cloudant-service, pipes-dashdb-service and pipes-dataworks-service) were created successfully.

  • In the log file search for Binding service. Three entries should be displayed if all services were created successfully:
Binding service pipes-cloudant-service to app pipes-<project name> in org <your_org_name>_org / space <your_space_name> as <your_bluemix_id>...
OK
Binding service pipes-dashdb-service to app pipes-<project name> in org <your_org_name>_org / space <your_space_name> as <your_bluemix_id>...
OK
Binding service pipes-dataworks-service to app pipes-<project name> in org <your_org_name>_org / space <your_space_name> as <your_bluemix_id>...
OK
  • Service creation failed and application deployment was stopped if a message similar to the following is displayed:

    FAILED
    Could not find service pipes-dataworks-service to bind to pipes-<project name>
    Build step 'Execute shell' marked build as failure
    

Should you encounter this problem, check the service status on the Bluemix support status page:

  • Open the Bluemix web console and log in.

  • Click on the user account icon. TODO

  • Select Status.

  • Locate the SERVICES section.

  • Check the status for Cloudant NoSQL DB, dashDB and DataWorks.
    TODO

  • If issues are reported, check the system status messages and announcements on the right hand side. TODO

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