Support

Support

Welcome to the DataDog Dashboard Deployer support page. This document outlines the various ways to get help, report issues, and engage with the community.

Getting Help

1. Documentation

• Installation Guide
• Configuration Guide
• API Reference
• Examples
• FAQ

2. Community Support

GitHub Discussions

Our primary platform for community support is GitHub Discussions. Here you can:

• Ask questions
• Share ideas
• Show off your dashboards
• Engage with other users
• Get help with configuration

Issue Tracker

Use our GitHub Issues for:

• Bug reports
• Feature requests
• Documentation improvements
• Performance issues

How to Get Help

1. Before Asking

1. Check the Documentation

   • Review relevant documentation sections
   • Search the wiki
   • Check the FAQ

2. Search Existing Resources

   • Search GitHub Issues
   • Search GitHub Discussions
   • Check closed issues

3. Gather Information

   • Python version
   • Package version
   • Error messages
   • Configuration files
   • Relevant logs

2. Asking for Help

When creating a new issue or discussion, please include:

1. Problem Description

   ## Problem
   
   Clearly describe what you're trying to achieve and what's not working.
   
   ## Expected Behavior
   
   What you expected to happen.
   
   ## Actual Behavior
   
   What actually happened.

2. Environment Information

   ## Environment
   
   - OS: [e.g., Ubuntu 20.04]
   - Python Version: [e.g., 3.8.5]
   - Package Version: [e.g., 1.0.0]

3. Reproduction Steps

   ## Steps to Reproduce
   
   1. Step one
   2. Step two
   3. Step three

4. Code Examples

   ## Configuration
   
   ```yaml
   dashboards:
     - name: "Example"
       ...
   ```

   Error Message

   Full error message here
   

Contributing

1. Code Contributions

• Fork the repository
• Create a feature branch
• Make your changes
• Submit a pull request

2. Documentation

• Help improve the wiki
• Fix typos
• Add examples
• Clarify instructions

3. Testing

• Report bugs
• Add test cases
• Verify fixes
• Test new features

Community Guidelines

1. Code of Conduct

We follow a Code of Conduct that establishes:

• Expected behavior
• Unacceptable behavior
• Enforcement
• Reporting guidelines

2. Communication

• Be respectful
• Stay on topic
• Help others
• Share knowledge

3. Best Practices

• Use clear titles
• Provide context
• Format code properly
• Follow templates

Support Channels

1. Primary Channels

• GitHub Issues
• GitHub Discussions
• Pull Requests
• Wiki Pages

2. Additional Resources

• Stack Overflow: Tag datadog-dashboard-deployer
• DataDog Community Forums
• Python Community Resources

Enterprise Support

For enterprise users, we offer:

1. Priority Support

   • Dedicated response times
   • Direct communication
   • Priority bug fixes

2. Custom Development

   • Feature development
   • Integration support
   • Performance optimization

3. Training

   • Team workshops
   • Best practices
   • Implementation guidance

Contact us at support@flexrpl.com for enterprise support inquiries.

Feedback

We value your feedback! Help us improve by:

1. Participating in Discussions

   • Share your use cases
   • Suggest improvements
   • Report success stories

2. Contributing to Development

   • Code contributions
   • Documentation updates
   • Bug reports

3. Spreading the Word

   • Star the repository
   • Share with others
   • Write about your experience