Send a ticket message action in trengo

components/trengo/actions/send-a-ticket-message/send-a-ticket-message.mjs

@@ -0,0 +1,65 @@
+import app from "../../trengo.app.mjs";
+
+export default {
+  type: "action",
+  version: "0.0.1",
+  key: "send-a-ticket-message",
+  annotations: {
+    destructiveHint: false,
+    openWorldHint: true,
+    readOnlyHint: false,
+  },
+  name: "Send A Ticket Message",
+  description: "Send a message to a ticket. [See the documentation](https://developers.trengo.com/reference/send-a-message)",
+  props: {
+    app,
+    ticketId: {
+      propDefinition: [
+        app,
+        "ticketId",
+      ],
+    },
+    message: {
+      propDefinition: [
+        app,
+        "message",
+      ],
+    },
+    internalNote: {
+      type: "boolean",
+      label: "Internal Note",
+      description: "If true, this message will be visible only to your team",
+      optional: true,
+      default: false,
+    },
+    subject: {
+      type: "string",
+      label: "Subject",
+      description: "The subject of the message. Only used when the message is an email.",
+      optional: true,
+    },
+    attachmentIds: {
+      propDefinition: [
+        app,
+        "attachmentIds",
+      ],
+      optional: true,
+    },
+  },
+  async run({ $ }) {
+    const resp = await this.app.sendTicketMessage({
+      $,
+      ticketId: this.ticketId,
+      args: {
+        message: this.message,
+        internal_note: this.internalNote,
+        subject: this.subject,
+        attachment_ids: this.attachmentIds,
+      },
+    });
+
+    $.export("$summary", `Message sent to ticket ${this.ticketId}`);
+
+    return resp;
+  },
+};

components/trengo/trengo.app.mjs

@@ -303,6 +303,16 @@ export default {
         ...args,
       });
     },
+    async sendTicketMessage({
+      ticketId,
+      args = {},
+    }) {
+      return this._makeRequest({
+        method: "POST",
+        path: `/tickets/${ticketId}/messages`,
+        ...args,
+      });
+    },
     async getHelpCenters(args = {}) {
       return this._makeRequest({
         path: "/help_center",