Does not display Value of drop downs in personal view

[StephenSJWK]

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GLPI Version

11.0.2

Plugin version

1.23.1

Bug description

The value of custom dropdowns we have created and attached to a field made using additional fields, does not display when you are looking at the assistance ticket list under personal view, it just shows it as blank.

Relevant log output

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Steps To reproduce

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Your GLPI setup information

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Anything else?

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[stonebuzz]

Hi @StephenSJWK,

Could you please provide the full configuration of your plugin (container/fields) here?

Kind regards,

[StephenSJWK]

Sorry I had to redact some info due to company policy.
But here is the configuration on the container and one of the fields. they are configured to a custom dropdown. We are passing information through to them from Metademands forms using the same dropdowns, however this functionality is working, the fields fill correctly, however as stated it is then not displaying in the assistance ticket view.

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[stonebuzz]

Could you please provide more details regarding the following statement:
“does not display when you are looking at the assistance ticket list under personal view; it only appears as blank”?

Which view are you referring to exactly?