Update Zendesk SDK

android/build.gradle

@@ -25,5 +25,5 @@ repositories {
 
 dependencies {
     implementation "com.facebook.react:react-native:${safeExtGet("reactNative", "+")}" // from node_modules
-    implementation group: 'com.zendesk', name: 'support', version: '3.0.2'
+    implementation group: 'com.zendesk', name: 'support', version: '5.0.1'
 }

android/src/main/java/io/dcvz/rnzendesk/RNZendeskBridge.java

@@ -5,16 +5,6 @@
 
 import androidx.annotation.RequiresApi;
 
-import zendesk.commonui.UiConfig;
-import zendesk.core.Zendesk;
-import zendesk.core.Identity;
-import zendesk.core.JwtIdentity;
-import zendesk.core.AnonymousIdentity;
-import zendesk.support.Support;
-import zendesk.support.guide.HelpCenterActivity;
-import zendesk.support.request.RequestActivity;
-import zendesk.support.requestlist.RequestListActivity;
-
 import com.facebook.react.bridge.ReactMethod;
 import com.facebook.react.bridge.ReadableMap;
 import com.facebook.react.bridge.ReactApplicationContext;
@@ -23,6 +13,16 @@
 import java.util.ArrayList;
 import java.util.Locale;
 
+import zendesk.configurations.Configuration;
+import zendesk.core.AnonymousIdentity;
+import zendesk.core.Identity;
+import zendesk.core.JwtIdentity;
+import zendesk.core.Zendesk;
+import zendesk.support.Support;
+import zendesk.support.guide.HelpCenterActivity;
+import zendesk.support.request.RequestActivity;
+import zendesk.support.requestlist.RequestListActivity;
+
 public class RNZendeskBridge extends ReactContextBaseJavaModule {
 
     public RNZendeskBridge(ReactApplicationContext reactContext) {
@@ -68,13 +68,14 @@ public void identifyAnonymous(String name, String email) {
 
     @ReactMethod
     public void showHelpCenter(ReadableMap options) {
-//        Boolean hideContact = options.getBoolean("hideContactUs") || false;
-        UiConfig hcConfig = HelpCenterActivity.builder()
-                .withContactUsButtonVisible(!(options.hasKey("hideContactSupport") && options.getBoolean("hideContactSupport")))
+        ArrayList tags = options.getArray("tags").toArrayList();
+
+        Configuration hcConfig = RequestActivity.builder()
+                .withTags(tags)
                 .config();
 
         Intent intent = HelpCenterActivity.builder()
-                .withContactUsButtonVisible(true)
+                .withContactUsButtonVisible(!(options.hasKey("hideContactSupport") && options.getBoolean("hideContactSupport")))
                 .intent(getReactApplicationContext(), hcConfig);
 
         intent.addFlags(Intent.FLAG_ACTIVITY_NEW_TASK);
@@ -95,10 +96,7 @@ public void showNewTicket(ReadableMap options) {
 
     @ReactMethod
     public void showTicketList() {
-        Intent intent = RequestListActivity.builder()
-                .intent(getReactApplicationContext());
-
-        intent.addFlags(Intent.FLAG_ACTIVITY_NEW_TASK);
-        getReactApplicationContext().startActivity(intent);
+        RequestListActivity.builder()
+            .show(getReactApplicationContext());
     }
 }

ios/RNZendesk/RNZendesk.swift

@@ -8,7 +8,7 @@
 
 import UIKit
 import Foundation
-import ZendeskSDK
+import SupportSDK
 import ZendeskCoreSDK
 import CommonUISDK
 
@@ -64,8 +64,22 @@ class RNZendesk: RCTEventEmitter {
     func showHelpCenter(with options: [String: Any]) {
         DispatchQueue.main.async {
             let hcConfig = HelpCenterUiConfiguration()
-            hcConfig.hideContactSupport = (options["hideContactSupport"] as? Bool) ?? false
-            let helpCenter = HelpCenterUi.buildHelpCenterOverviewUi(withConfigs: [hcConfig])
+            let requestConfig = RequestUiConfiguration()
+
+            if let hideContactSupport = options["hideContactSupport"] as? Bool {
+                hcConfig.showContactOptions = !hideContactSupport
+            } else {
+                hcConfig.showContactOptions = true
+            }
+
+            if let subject = options["subject"] as? String {
+                requestConfig.subject = subject
+            }
+
+            if let tags = options["tags"] as? [String] {
+                requestConfig.tags = tags
+            }
+            let helpCenter = HelpCenterUi.buildHelpCenterOverviewUi(withConfigs: [hcConfig,requestConfig])
 
             let nvc = UINavigationController(rootViewController: helpCenter)
             UIApplication.shared.keyWindow?.rootViewController?.present(nvc, animated: true, completion: nil)

react-native-zendesk.podspec

@@ -17,5 +17,5 @@ Pod::Spec.new do |s|
   s.swift_version = '5.0'
 
   s.dependency "React"
-  s.dependency "ZendeskSDK", "~> 3.0.3"
+  s.dependency "ZendeskSupportSDK", "~> 5.0.0"
 end