No VM Console access

[poltraf]

Hi Community,
this is my first post here, since I'm really new to Apache Cloudstack, coming from years of VMware.
So I started installing the stack following the official guide "quick install" on a physical server, and after some reinstall, I got the system work. Almost. Yes, because after deploying the first 2 system VMs (that too very very long), and having the green dot light on, accessing the console of any of the 2 VM I received "acces denied". No FW since is everything in the same server. Can you give me a direction where to start troubleshooting?
Thank you for your patience.
Cheers
Raff

[poltraf]

Post Upgrade - I removed all the zone, restarting from scratch the first config. Launching the zone, it is stuck at the first step "Creating physical Networks" - it's about 30' that I'm waiting. In the while, inside the server, nmcli connection show added a dark-grey line, a bridge named "cloud0" instead of the one I set previously named, as per the guide, cloudbr0.
OS is Rocky linux. Hope it could help...
Thank you!

[poltraf]

Nope. It just created the Zone (disabled) and nothing else. Everything made manually (pod, host, etc.) but console still non working (although up&running, as I can see from the green mark).

[prashanthr2]

@poltraf Could you verify whether your local machine can reach the Console Proxy VM’s public IP on port 443?
When you open a VM console in CloudStack, your browser establishes an HTTPS (port 443) connection directly to the Console Proxy VM’s public IP. If this port is unreachable, the console will fail to load.

[poltraf]

Nope, it can’t. I can ping it inside the physical server but not on my desktop, that is routed with no fw rules to that machine (I access the server directly that is in the same subnet via ssh and https for rocky Linux console). Thank you for your reply Raff Il giorno lun 8 dic 2025 alle 10:35 prashanthr2 ***@***.***> ha scritto:

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@poltraf <https://github.com/poltraf> Could you verify whether your local machine can reach the Console Proxy VM’s public IP on port 443? When you open a VM console in CloudStack, your browser establishes an HTTPS (port 443) connection directly to the Console Proxy VM’s public IP. If this port is unreachable, the console will fail to load. — Reply to this email directly, view it on GitHub <#12199 (reply in thread)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AJFSCRBX6PKMPCBG57PCE6T4AVA75AVCNFSM6AAAAACOE63SBCVHI2DSMVQWIX3LMV43URDJONRXK43TNFXW4Q3PNVWWK3TUHMYTKMJZGQYDSMA> . You are receiving this because you were mentioned.Message ID: ***@***.***>