diff --git a/components/help_scout/actions/add-note/add-note.mjs b/components/help_scout/actions/add-note/add-note.mjs
new file mode 100644
index 0000000000000..ebb02f2770e0b
--- /dev/null
+++ b/components/help_scout/actions/add-note/add-note.mjs
@@ -0,0 +1,43 @@
+import helpScout from "../../help_scout.app.mjs";
+
+export default {
+  key: "help_scout-add-note",
+  name: "Add Note to Conversation",
+  description: "Adds a note to an existing conversation in Help Scout. [See the documentation](https://developer.helpscout.com/mailbox-api/endpoints/conversations/threads/note/)",
+  version: "0.0.1",
+  type: "action",
+  props: {
+    helpScout,
+    conversationId: {
+      propDefinition: [
+        helpScout,
+        "conversationId",
+      ],
+    },
+    text: {
+      propDefinition: [
+        helpScout,
+        "text",
+      ],
+    },
+    userId: {
+      propDefinition: [
+        helpScout,
+        "userId",
+      ],
+      optional: true,
+    },
+  },
+  async run({ $ }) {
+    const response = await this.helpScout.addNoteToConversation({
+      $,
+      conversationId: this.conversationId,
+      data: {
+        text: this.text,
+        user: this.userId,
+      },
+    });
+    $.export("$summary", `Successfully added note to conversation ID: ${this.conversationId}`);
+    return response;
+  },
+};
diff --git a/components/help_scout/actions/create-customer/create-customer.mjs b/components/help_scout/actions/create-customer/create-customer.mjs
new file mode 100644
index 0000000000000..cec309bb7c831
--- /dev/null
+++ b/components/help_scout/actions/create-customer/create-customer.mjs
@@ -0,0 +1,205 @@
+import { ConfigurationError } from "@pipedream/platform";
+import {
+  GENDER_OPTIONS,
+  PHOTO_TYPE_OPTIONS,
+} from "../../common/constants.mjs";
+import {
+  cleanObject,
+  parseObject,
+} from "../../common/utils.mjs";
+import helpScout from "../../help_scout.app.mjs";
+
+export default {
+  key: "help_scout-create-customer",
+  name: "Create Customer",
+  description: "Creates a new customer record in Help Scout. [See the documentation](https://developer.helpscout.com/mailbox-api/endpoints/customers/create/)",
+  version: "0.0.1",
+  type: "action",
+  props: {
+    helpScout,
+    firstName: {
+      type: "string",
+      label: "First Name",
+      description: "First name of the customer. When defined it must be between 1 and 40 characters.",
+      optional: true,
+    },
+    lastName: {
+      type: "string",
+      label: "Last Name",
+      description: "Last name of the customer. When defined it must be between 1 and 40 characters.",
+      optional: true,
+    },
+    phone: {
+      type: "string",
+      label: "Phone",
+      description: "The phone number that will be used when creating a new customer.",
+      optional: true,
+    },
+    photoUrl: {
+      type: "string",
+      label: "Photo URL",
+      description: "URL of the customer's photo. Max length 200 characters.",
+      optional: true,
+    },
+    jobTitle: {
+      type: "string",
+      label: "Job Title",
+      description: "Job title. Max length 60 characters.",
+      optional: true,
+    },
+    photoType: {
+      type: "string",
+      label: "Photo Type",
+      description: "The type of photo.",
+      options: PHOTO_TYPE_OPTIONS,
+      optional: true,
+    },
+    background: {
+      type: "string",
+      label: "Background",
+      description: "This is the Notes field from the user interface. Max length 200 characters.",
+      optional: true,
+    },
+    location: {
+      type: "string",
+      label: "Location",
+      description: "Location of the customer. Max length 60 characters.",
+      optional: true,
+    },
+    organization: {
+      type: "string",
+      label: "Organization",
+      description: "Organization. Max length 60 characters.",
+      optional: true,
+    },
+    gender: {
+      type: "string",
+      label: "Gender",
+      description: "Gender of this customer.",
+      options: GENDER_OPTIONS,
+      optional: true,
+    },
+    age: {
+      type: "string",
+      label: "Age",
+      description: "Customer's age.",
+      optional: true,
+    },
+    emails: {
+      type: "string[]",
+      label: "Emails",
+      description: "List of email entries. **Format: {\"type\":\"home\",\"value\":\"customer@email.com\"}**. see [Create Email](https://developer.helpscout.com/mailbox-api/endpoints/customers/emails/create) for the object documentation.",
+      optional: true,
+    },
+    phones: {
+      type: "string[]",
+      label: "Phones",
+      description: "List of phone entries. **Format: {\"type\":\"work\",\"value\":\"222-333-4444\"}**. see [Create Phone](https://developer.helpscout.com/mailbox-api/endpoints/customers/phones/create) for the object documentation.",
+      optional: true,
+    },
+    chats: {
+      type: "string[]",
+      label: "Chats",
+      description: "List of chat entries. **Format: {\"type\":\"aim\",\"value\":\"jsprout\"}**. see [Create Chat Handle](https://developer.helpscout.com/mailbox-api/endpoints/customers/chat_handles/create) for the object documentation.",
+      optional: true,
+    },
+    socialProfiles: {
+      type: "string[]",
+      label: "Social Profiles",
+      description: "List of social profile entries. **Format: {\"type\":\"googleplus\",\"value\":\"https://api.helpscout.net/+HelpscoutNet\"}**. see [Create Social Profile](https://developer.helpscout.com/mailbox-api/endpoints/customers/social_profiles/create) for the object documentation.",
+      optional: true,
+    },
+    websites: {
+      type: "string[]",
+      label: "Websites",
+      description: "List of websites entries. **Format: {\"value\":\"https://api.helpscout.net/\"}**. see [Create Website](https://developer.helpscout.com/mailbox-api/endpoints/customers/websites/create) for the object documentation.",
+      optional: true,
+    },
+    addressCity: {
+      type: "string",
+      label: "Address City",
+      description: "The city of the customer.",
+      optional: true,
+    },
+    addressState: {
+      type: "string",
+      label: "Address State",
+      description: "The state of the customer.",
+      optional: true,
+    },
+    addressPostalCode: {
+      type: "string",
+      label: "Address Postal Code",
+      description: "The postal code of the customer.",
+      optional: true,
+    },
+    addressCountry: {
+      type: "string",
+      label: "Address Country",
+      description: "The [ISO 3166 Alpha-2 code](https://www.iban.com/country-codes) country of the customer.",
+      optional: true,
+    },
+    addressLines: {
+      type: "string[]",
+      label: "Address Lines",
+      description: "A list of address lines.",
+      optional: true,
+    },
+    properties: {
+      type: "string[]",
+      label: "Properties",
+      description: "List of social profile entries. **Format: {\"type\":\"googleplus\",\"value\":\"https://api.helpscout.net/+HelpscoutNet\"}**. see [Create Social Profile](https://developer.helpscout.com/mailbox-api/endpoints/customers/social_profiles/create) for the object documentation.",
+      optional: true,
+    },
+  },
+  async run({ $ }) {
+    const address = cleanObject({
+      city: this.addressCity,
+      state: this.addressState,
+      postalCode: this.addressPostalCode,
+      country: this.addressCountry,
+      lines: parseObject(this.addressLines),
+      properties: parseObject(this.properties),
+    });
+
+    let data = {};
+
+    data = cleanObject({
+      firstName: this.firstName,
+      lastName: this.lastName,
+      phone: this.phone,
+      photoUrl: this.photoUrl,
+      jobTitle: this.jobTitle,
+      photoType: this.photoType,
+      background: this.background,
+      location: this.location,
+      organization: this.organization,
+      gender: this.gender,
+      age: this.age,
+      emails: parseObject(this.emails),
+      phones: parseObject(this.phones),
+      chats: parseObject(this.chats),
+      socialProfiles: parseObject(this.socialProfiles),
+      websites: parseObject(this.websites),
+    });
+
+    if (Object.keys(address).length) data.address = address;
+
+    if (!Object.keys(data).length) {
+      throw new ConfigurationError("At least one field or customer entry must be defined.");
+    }
+
+    try {
+      const response = await this.helpScout.createCustomer({
+        $,
+        data,
+      });
+
+      $.export("$summary", "Successfully created the new customer.");
+      return response;
+    } catch ({ message }) {
+      const error = JSON.parse(message)._embedded.errors[0];
+      throw new ConfigurationError(`Path: ${error.path} - ${error.message}`);
+    }
+  },
+};
diff --git a/components/help_scout/actions/send-reply/send-reply.mjs b/components/help_scout/actions/send-reply/send-reply.mjs
new file mode 100644
index 0000000000000..61673ae81a8b5
--- /dev/null
+++ b/components/help_scout/actions/send-reply/send-reply.mjs
@@ -0,0 +1,53 @@
+import helpScout from "../../help_scout.app.mjs";
+
+export default {
+  key: "help_scout-send-reply",
+  name: "Send Reply",
+  description: "Sends a reply to a conversation. Be careful as this sends an actual email to the customer. [See the documentation](https://developer.helpscout.com/mailbox-api/endpoints/conversations/threads/reply/)",
+  version: "0.0.1",
+  type: "action",
+  props: {
+    helpScout,
+    conversationId: {
+      propDefinition: [
+        helpScout,
+        "conversationId",
+      ],
+    },
+    customerId: {
+      propDefinition: [
+        helpScout,
+        "customerId",
+      ],
+    },
+    text: {
+      propDefinition: [
+        helpScout,
+        "text",
+      ],
+      description: "The content of the reply.",
+    },
+    draft: {
+      type: "boolean",
+      label: "Draft",
+      description: "If set to true, a draft reply is created.",
+      default: false,
+    },
+  },
+  async run({ $ }) {
+    const response = await this.helpScout.sendReplyToConversation({
+      $,
+      conversationId: this.conversationId,
+      data: {
+        customer: {
+          id: this.customerId,
+        },
+        text: this.text,
+        draft: this.draft,
+      },
+    });
+
+    $.export("$summary", `Reply sent successfully to conversation ID: ${this.conversationId}`);
+    return response;
+  },
+};
diff --git a/components/help_scout/common/constants.mjs b/components/help_scout/common/constants.mjs
new file mode 100644
index 0000000000000..76d42ac05aaa4
--- /dev/null
+++ b/components/help_scout/common/constants.mjs
@@ -0,0 +1,16 @@
+export const PHOTO_TYPE_OPTIONS = [
+  "unknown",
+  "gravatar",
+  "twitter",
+  "facebook",
+  "googleprofile",
+  "googleplus",
+  "linkedin",
+  "instagram",
+];
+
+export const GENDER_OPTIONS = [
+  "male",
+  "female",
+  "unknown",
+];
diff --git a/components/help_scout/common/utils.mjs b/components/help_scout/common/utils.mjs
new file mode 100644
index 0000000000000..8fabcd59a844c
--- /dev/null
+++ b/components/help_scout/common/utils.mjs
@@ -0,0 +1,33 @@
+export const parseObject = (obj) => {
+  if (!obj) return undefined;
+
+  if (Array.isArray(obj)) {
+    return obj.map((item) => {
+      if (typeof item === "string") {
+        try {
+          return JSON.parse(item);
+        } catch (e) {
+          return item;
+        }
+      }
+      return item;
+    });
+  }
+  if (typeof obj === "string") {
+    try {
+      return JSON.parse(obj);
+    } catch (e) {
+      return obj;
+    }
+  }
+  return obj;
+};
+
+export const cleanObject = (o) => {
+  for (var k in o || {}) {
+    if (typeof o[k] === "undefined") {
+      delete o[k];
+    }
+  }
+  return o;
+};
diff --git a/components/help_scout/help_scout.app.mjs b/components/help_scout/help_scout.app.mjs
index 7f6e469dcb48f..4b8b4ad42e146 100644
--- a/components/help_scout/help_scout.app.mjs
+++ b/components/help_scout/help_scout.app.mjs
@@ -1,11 +1,150 @@
+import { axios } from "@pipedream/platform";
+
 export default {
   type: "app",
   app: "help_scout",
-  propDefinitions: {},
+  propDefinitions: {
+    agentId: {
+      type: "string",
+      label: "Agent ID",
+      description: "ID of the agent to whom the conversation is assigned.",
+    },
+    conversationId: {
+      type: "string",
+      label: "Conversation ID",
+      description: "The unique identifier of the conversation.",
+      async options({ page }) {
+        const { _embedded: { conversations } } = await this.listConversations({
+          params: {
+            page: page + 1,
+          },
+        });
+
+        return conversations.map(({
+          id: value, subject, primaryCustomer: { email },
+        }) => ({
+          label: `${subject}(${value}) - ${email}`,
+          value,
+        }));
+      },
+    },
+    customerId: {
+      type: "string",
+      label: "Customer ID",
+      description: "The unique identifier of the customer.",
+      async options({ page }) {
+        const { _embedded: { customers } } = await this.listCustomers({
+          params: {
+            page: page + 1,
+          },
+        });
+
+        return customers.map(({
+          id: value, firstName, lastName, _embedded: { emails },
+        }) => ({
+          label: `${firstName} ${lastName} - ${emails[0].id}`,
+          value,
+        }));
+      },
+    },
+    userId: {
+      type: "string",
+      label: "User ID",
+      description: "The unique identifier of the user.",
+      async options({ page }) {
+        const { _embedded: { users } } = await this.listUsers({
+          params: {
+            page: page + 1,
+          },
+        });
+
+        return users.map(({
+          id: value, email: label,
+        }) => ({
+          label,
+          value,
+        }));
+      },
+    },
+    text: {
+      type: "string",
+      label: "Text",
+      description: "The content of the note.",
+    },
+  },
   methods: {
-    // this.$auth contains connected account data
-    authKeys() {
-      console.log(Object.keys(this.$auth));
+    _baseUrl() {
+      return "https://api.helpscout.net/v2";
+    },
+    _headers() {
+      return {
+        Authorization: `Bearer ${this.$auth.oauth_access_token}`,
+      };
+    },
+    _makeRequest({
+      $ = this, path, ...opts
+    }) {
+      return axios($, {
+        url: this._baseUrl() + path,
+        headers: this._headers(),
+        ...opts,
+      });
+    },
+    listConversations(opts = {}) {
+      return this._makeRequest({
+        path: "/conversations",
+        ...opts,
+      });
+    },
+    listCustomers(opts = {}) {
+      return this._makeRequest({
+        path: "/customers",
+        ...opts,
+      });
+    },
+    listUsers(opts = {}) {
+      return this._makeRequest({
+        path: "/users",
+        ...opts,
+      });
+    },
+    createWebhook(opts = {}) {
+      return this._makeRequest({
+        method: "POST",
+        path: "/webhooks",
+        ...opts,
+      });
+    },
+    deleteWebhook(webhookId) {
+      return this._makeRequest({
+        method: "DELETE",
+        path: `/webhooks/${webhookId}`,
+      });
+    },
+    addNoteToConversation({
+      conversationId, ...opts
+    }) {
+      return this._makeRequest({
+        method: "POST",
+        path: `/conversations/${conversationId}/notes`,
+        ...opts,
+      });
+    },
+    createCustomer(opts = {}) {
+      return this._makeRequest({
+        method: "POST",
+        path: "/customers",
+        ...opts,
+      });
+    },
+    sendReplyToConversation({
+      conversationId, ...opts
+    }) {
+      return this._makeRequest({
+        method: "POST",
+        path: `/conversations/${conversationId}/reply`,
+        ...opts,
+      });
     },
   },
 };
diff --git a/components/help_scout/package.json b/components/help_scout/package.json
new file mode 100644
index 0000000000000..2cbc959a07578
--- /dev/null
+++ b/components/help_scout/package.json
@@ -0,0 +1,20 @@
+{
+  "name": "@pipedream/help_scout",
+  "version": "0.1.0",
+  "description": "Pipedream Help Scout Components",
+  "main": "help_scout.app.mjs",
+  "keywords": [
+    "pipedream",
+    "help_scout"
+  ],
+  "homepage": "https://pipedream.com/apps/help_scout",
+  "author": "Pipedream <support@pipedream.com> (https://pipedream.com/)",
+  "publishConfig": {
+    "access": "public"
+  },
+  "dependencies": {
+    "@pipedream/platform": "^3.0.3",
+    "crypto": "^1.0.1"
+  }
+}
+
diff --git a/components/help_scout/sources/common/base.mjs b/components/help_scout/sources/common/base.mjs
new file mode 100644
index 0000000000000..90329148e98d3
--- /dev/null
+++ b/components/help_scout/sources/common/base.mjs
@@ -0,0 +1,84 @@
+import crypto from "crypto";
+import helpScout from "../../help_scout.app.mjs";
+
+export default {
+  props: {
+    helpScout,
+    http: {
+      type: "$.interface.http",
+      customResponse: true,
+    },
+    db: "$.service.db",
+    label: {
+      type: "string",
+      label: "Label",
+      description: "Label associated with this WebHook for better clarity.",
+      optional: true,
+    },
+  },
+  methods: {
+    _getHookId() {
+      return this.db.get("hookId");
+    },
+    _setHookId(hookId) {
+      this.db.set("hookId", hookId);
+    },
+    _getSecret() {
+      return this.db.get("secret");
+    },
+    _setSecret(secret) {
+      this.db.set("secret", secret);
+    },
+    getExtraData() {
+      return {};
+    },
+  },
+  hooks: {
+    async activate() {
+      const secret = crypto.randomBytes(64).toString("hex");
+      const { headers } = await this.helpScout.createWebhook({
+        returnFullResponse: true,
+        data: {
+          url: this.http.endpoint,
+          events: this.getEventType(),
+          label: this.label,
+          secret,
+        },
+      });
+      this._setSecret(secret);
+      this._setHookId(headers["resource-id"]);
+    },
+    async deactivate() {
+      const webhookId = this._getHookId();
+      await this.helpScout.deleteWebhook(webhookId);
+    },
+  },
+  async run({
+    bodyRaw, body, headers,
+  }) {
+    const hsSignature = headers["x-helpscout-signature"];
+    if (hsSignature) {
+      const secret = this._getSecret();
+      const hash = crypto.createHmac("sha1", secret)
+        .update(bodyRaw)
+        .digest("base64");
+
+      if (hash != hsSignature) {
+        return this.http.respond({
+          status: 400,
+        });
+      }
+    }
+
+    const ts = Date.parse(new Date());
+    this.$emit(body, {
+      id: body.id,
+      summary: this.getSummary(body),
+      ts: ts,
+    });
+
+    return this.http.respond({
+      status: 200,
+    });
+  },
+};
diff --git a/components/help_scout/sources/new-conversation-assigned-instant/new-conversation-assigned-instant.mjs b/components/help_scout/sources/new-conversation-assigned-instant/new-conversation-assigned-instant.mjs
new file mode 100644
index 0000000000000..947d6252fa4e8
--- /dev/null
+++ b/components/help_scout/sources/new-conversation-assigned-instant/new-conversation-assigned-instant.mjs
@@ -0,0 +1,24 @@
+import common from "../common/base.mjs";
+import sampleEmit from "./test-event.mjs";
+
+export default {
+  ...common,
+  key: "help_scout-new-conversation-assigned-instant",
+  name: "New Conversation Assigned (Instant)",
+  description: "Emit new event when a conversation is assigned to an agent. [See the documentation](https://developer.helpscout.com/)",
+  version: "0.0.1",
+  type: "source",
+  dedupe: "unique",
+  methods: {
+    ...common.methods,
+    getEventType() {
+      return [
+        "convo.assigned",
+      ];
+    },
+    getSummary(body) {
+      return `New conversation assigned to ${body.assignee.email}`;
+    },
+  },
+  sampleEmit,
+};
diff --git a/components/help_scout/sources/new-conversation-assigned-instant/test-event.mjs b/components/help_scout/sources/new-conversation-assigned-instant/test-event.mjs
new file mode 100644
index 0000000000000..1935a35e8e9e9
--- /dev/null
+++ b/components/help_scout/sources/new-conversation-assigned-instant/test-event.mjs
@@ -0,0 +1,137 @@
+export default {
+  "id": 291938,
+  "type": "email",
+  "folderId": "1234",
+  "isDraft": "false",
+  "number": 349,
+  "owner": {
+    "id": 1234,
+    "firstName": "Jack",
+    "lastName": "Sprout",
+    "email": "jack.sprout@gmail.com",
+    "phone": null,
+    "type": "user"
+  },
+  "mailbox": {
+    "id": 1234,
+    "name": "My Mailbox"
+  },
+  "customer": {
+    "id": 29418,
+    "firstName": "Vernon",
+    "lastName": "Bear",
+    "email": "vbear@mywork.com",
+    "phone": "800-555-1212",
+    "type": "customer"
+  },
+  "threadCount": 4,
+  "status": "active",
+  "subject": "I need help!",
+  "preview": "Hello, I tried to download the file off your site...",
+  "createdBy": {
+    "id": 29418,
+    "firstName": "Vernon",
+    "lastName": "Bear",
+    "email": "vbear@mywork.com",
+    "phone": null,
+    "type": "customer"
+  },
+  "createdAt": "2012-07-23T12:34:12Z",
+  "modifiedAt": "2012-07-24T20:18:33Z",
+  "closedAt": null,
+  "closedBy": null,
+  "source": {
+    "type": "email",
+    "via": "customer"
+  },
+  "cc": [
+    "cc1@somewhere.com",
+    "cc2@somewhere.com"
+  ],
+  "bcc": [
+    "bcc1@somewhere.com",
+    "bcc2@somewhere.com"
+  ],
+  "tags": [
+    "tag1",
+    "tag2"
+  ],
+  "customFields": [
+    {
+      "fieldId": 1,
+      "name": "Team",
+      "value": "Development"
+    },
+    {
+      "fieldId": 2,
+      "name": "Customer Disposition",
+      "value": "Happy"
+    }
+  ],
+  "threads": [
+    {
+      "id": 88171881,
+      "assignedTo": {
+        "id": 1234,
+        "firstName": "Jack",
+        "lastName": "Sprout",
+        "email": "jack.sprout@gmail.com",
+        "phone": null,
+        "type": "user"
+      },
+      "status": "active",
+      "createdAt": "2012-07-23T12:34:12Z",
+      "createdBy": {
+        "id": 1234,
+        "firstName": "Jack",
+        "lastName": "Sprout",
+        "email": "jack.sprout@gmail.com",
+        "phone": null,
+        "type": "user"
+      },
+      "source": {
+        "type": "web",
+        "via": "user"
+      },
+      "type": "message",
+      "state": "published",
+      "customer": {
+        "id": 29418,
+        "firstName": "Vernon",
+        "lastName": "Bear",
+        "email": "vbear@mywork.com",
+        "phone": "800-555-1212",
+        "type": "customer"
+      },
+      "fromMailbox": null,
+      "body": "This is what I have to say. Thank you.",
+      "to": [
+        "customer@somewhere.com"
+      ],
+      "cc": [
+        "cc1@somewhere.com",
+        "cc2@somewhere.com"
+      ],
+      "bcc": [
+        "bcc1@somewhere.com",
+        "bcc2@somewhere.com"
+      ],
+      "attachments": [
+        {
+          "id": 12391,
+          "mimeType": "image/jpeg",
+          "filename": "logo.jpg",
+          "size": 22,
+          "width": 160,
+          "height": 160,
+          "url": "https://secure.helpscout.net/some-url/logo.jpg"
+        }
+      ],
+      "tags": [
+        "tag1",
+        "tag2",
+        "tag3"
+      ]
+    }
+  ]
+}
\ No newline at end of file
diff --git a/components/help_scout/sources/new-conversation-created-instant/new-conversation-created-instant.mjs b/components/help_scout/sources/new-conversation-created-instant/new-conversation-created-instant.mjs
new file mode 100644
index 0000000000000..37f0b97e12d52
--- /dev/null
+++ b/components/help_scout/sources/new-conversation-created-instant/new-conversation-created-instant.mjs
@@ -0,0 +1,24 @@
+import common from "../common/base.mjs";
+import sampleEmit from "./test-event.mjs";
+
+export default {
+  ...common,
+  key: "help_scout-new-conversation-created-instant",
+  name: "New Conversation Created (Instant)",
+  description: "Emit new event when a new conversation is created.",
+  version: "0.0.1",
+  type: "source",
+  dedupe: "unique",
+  methods: {
+    ...common.methods,
+    getEventType() {
+      return [
+        "convo.created",
+      ];
+    },
+    getSummary(body) {
+      return `New conversation created: ${body.subject}`;
+    },
+  },
+  sampleEmit,
+};
diff --git a/components/help_scout/sources/new-conversation-created-instant/test-event.mjs b/components/help_scout/sources/new-conversation-created-instant/test-event.mjs
new file mode 100644
index 0000000000000..d8cc91fd9e8de
--- /dev/null
+++ b/components/help_scout/sources/new-conversation-created-instant/test-event.mjs
@@ -0,0 +1,137 @@
+export default {
+    "id": 291938,
+    "type": "email",
+    "folderId": "1234",
+    "isDraft": "false",
+    "number": 349,
+    "owner": {
+      "id": 1234,
+      "firstName": "Jack",
+      "lastName": "Sprout",
+      "email": "jack.sprout@gmail.com",
+      "phone": null,
+      "type": "user"
+    },
+    "mailbox": {
+      "id": 1234,
+      "name": "My Mailbox"
+    },
+    "customer": {
+      "id": 29418,
+      "firstName": "Vernon",
+      "lastName": "Bear",
+      "email": "vbear@mywork.com",
+      "phone": "800-555-1212",
+      "type": "customer"
+    },
+    "threadCount": 4,
+    "status": "active",
+    "subject": "I need help!",
+    "preview": "Hello, I tried to download the file off your site...",
+    "createdBy": {
+      "id": 29418,
+      "firstName": "Vernon",
+      "lastName": "Bear",
+      "email": "vbear@mywork.com",
+      "phone": null,
+      "type": "customer"
+    },
+    "createdAt": "2012-07-23T12:34:12Z",
+    "modifiedAt": "2012-07-24T20:18:33Z",
+    "closedAt": null,
+    "closedBy": null,
+    "source": {
+      "type": "email",
+      "via": "customer"
+    },
+    "cc": [
+      "cc1@somewhere.com",
+      "cc2@somewhere.com"
+    ],
+    "bcc": [
+      "bcc1@somewhere.com",
+      "bcc2@somewhere.com"
+    ],
+    "tags": [
+      "tag1",
+      "tag2"
+    ],
+    "customFields": [
+      {
+        "fieldId": 1,
+        "name": "Team",
+        "value": "Development"
+      },
+      {
+        "fieldId": 2,
+        "name": "Customer Disposition",
+        "value": "Happy"
+      }
+    ],
+    "threads": [
+      {
+        "id": 88171881,
+        "assignedTo": {
+          "id": 1234,
+          "firstName": "Jack",
+          "lastName": "Sprout",
+          "email": "jack.sprout@gmail.com",
+          "phone": null,
+          "type": "user"
+        },
+        "status": "active",
+        "createdAt": "2012-07-23T12:34:12Z",
+        "createdBy": {
+          "id": 1234,
+          "firstName": "Jack",
+          "lastName": "Sprout",
+          "email": "jack.sprout@gmail.com",
+          "phone": null,
+          "type": "user"
+        },
+        "source": {
+          "type": "web",
+          "via": "user"
+        },
+        "type": "message",
+        "state": "published",
+        "customer": {
+          "id": 29418,
+          "firstName": "Vernon",
+          "lastName": "Bear",
+          "email": "vbear@mywork.com",
+          "phone": "800-555-1212",
+          "type": "customer"
+        },
+        "fromMailbox": null,
+        "body": "This is what I have to say. Thank you.",
+        "to": [
+          "customer@somewhere.com"
+        ],
+        "cc": [
+          "cc1@somewhere.com",
+          "cc2@somewhere.com"
+        ],
+        "bcc": [
+          "bcc1@somewhere.com",
+          "bcc2@somewhere.com"
+        ],
+        "attachments": [
+          {
+            "id": 12391,
+            "mimeType": "image/jpeg",
+            "filename": "logo.jpg",
+            "size": 22,
+            "width": 160,
+            "height": 160,
+            "url": "https://secure.helpscout.net/some-url/logo.jpg"
+          }
+        ],
+        "tags": [
+          "tag1",
+          "tag2",
+          "tag3"
+        ]
+      }
+    ]
+  }
\ No newline at end of file
diff --git a/components/help_scout/sources/new-customer-instant/new-customer-instant.mjs b/components/help_scout/sources/new-customer-instant/new-customer-instant.mjs
new file mode 100644
index 0000000000000..766f7a78b6863
--- /dev/null
+++ b/components/help_scout/sources/new-customer-instant/new-customer-instant.mjs
@@ -0,0 +1,24 @@
+import common from "../common/base.mjs";
+import sampleEmit from "./test-event.mjs";
+
+export default {
+  ...common,
+  key: "help_scout-new-customer-instant",
+  name: "New Customer Added (Instant)",
+  description: "Emit new event when a new customer is added.",
+  version: "0.0.1",
+  type: "source",
+  dedupe: "unique",
+  methods: {
+    ...common.methods,
+    getEventType() {
+      return [
+        "customer.created",
+      ];
+    },
+    getSummary(body) {
+      return `New customer created: ${body.firstName} ${body.lastName} - ${body._embedded.emails[0].value}`;
+    },
+  },
+  sampleEmit,
+};
diff --git a/components/help_scout/sources/new-customer-instant/test-event.mjs b/components/help_scout/sources/new-customer-instant/test-event.mjs
new file mode 100644
index 0000000000000..7070a334032db
--- /dev/null
+++ b/components/help_scout/sources/new-customer-instant/test-event.mjs
@@ -0,0 +1,58 @@
+export default {	
+  "id": 29418,
+  "firstName": "Vernon",
+  "lastName": "Bear",
+  "photoUrl": "http://twitter.com/img/some-avatar.jpg",
+  "photoType": "twitter",
+  "gender": "Male",
+  "age": "30-35",
+  "organization": "Acme, Inc",
+  "jobTitle": "CEO and Co-Founder",
+  "location": "Greater Dallas/FT Worth Area",
+  "background": "I've worked with Vernon before and he's really great.",
+  "createdAt": "2012-07-23T12:34:12Z",
+  "modifiedAt": "2012-07-24T20:18:33Z",
+  "address": {
+      "id": 1234,
+      "lines": [
+          "123 West Main St",
+          "Suite 123"
+      ],
+      "city": "Dallas",
+      "state": "TX",
+      "postcalCode": "74206",
+      "country": "US",
+      "createdAt": "2012-07-23T12:34:12Z",
+      "modifiedAt": "2012-07-24T20:18:33Z"
+  },
+  "socialProfiles": [
+      {
+          "id": 9184,
+          "value": "https://twitter.com/helpscout",
+          "type": "twitter"
+      },
+  ],
+  "emails": [{
+          "id": 98131,
+          "value": "vbear@mywork.com",
+          "location": "work"
+      },
+  ],
+  "phones": [{
+          "id": 22381,
+          "value": "222-333-4444",
+          "location": "home"
+      },
+  ],
+  "chats": [{
+          "id": 77183,
+          "value": "jsprout",
+          "type": "aim"
+      },
+  ],
+  "websites": [{
+          "id": 5584,
+          "value": "http://www.somewhere.com"
+      },
+  ]
+}
\ No newline at end of file
diff --git a/components/help_scout/yarn.lock b/components/help_scout/yarn.lock
new file mode 100644
index 0000000000000..144b3d8041ea3
--- /dev/null
+++ b/components/help_scout/yarn.lock
@@ -0,0 +1,8 @@
+# THIS IS AN AUTOGENERATED FILE. DO NOT EDIT THIS FILE DIRECTLY.
+# yarn lockfile v1
+
+
+crypto@^1.0.1:
+  version "1.0.1"
+  resolved "https://registry.yarnpkg.com/crypto/-/crypto-1.0.1.tgz#2af1b7cad8175d24c8a1b0778255794a21803037"
+  integrity sha512-VxBKmeNcqQdiUQUW2Tzq0t377b54N2bMtXO/qiLa+6eRRmmC4qT3D4OnTGoT/U6O9aklQ/jTwbOtRMTTY8G0Ig==
diff --git a/pnpm-lock.yaml b/pnpm-lock.yaml
index 386208bb30d06..b4d4e286a77f0 100644
--- a/pnpm-lock.yaml
+++ b/pnpm-lock.yaml
@@ -4595,6 +4595,14 @@ importers:
     dependencies:
       '@pipedream/platform': 1.5.1
 
+  components/help_scout:
+    specifiers:
+      '@pipedream/platform': ^3.0.3
+      crypto: ^1.0.1
+    dependencies:
+      '@pipedream/platform': 3.0.3
+      crypto: 1.0.1
+
   components/helpcrunch:
     specifiers:
       '@pipedream/platform': ^1.5.1
@@ -13347,6 +13355,55 @@ packages:
       - aws-crt
     dev: false
 
+  /@aws-sdk/client-sso-oidc/3.600.0_tdq3komn4zwyd65w7klbptsu34:
+    resolution: {integrity: sha512-7+I8RWURGfzvChyNQSyj5/tKrqRbzRl7H+BnTOf/4Vsw1nFOi5ROhlhD4X/Y0QCTacxnaoNcIrqnY7uGGvVRzw==}
+    engines: {node: '>=16.0.0'}
+    dependencies:
+      '@aws-crypto/sha256-browser': 5.2.0
+      '@aws-crypto/sha256-js': 5.2.0
+      '@aws-sdk/client-sts': 3.600.0
+      '@aws-sdk/core': 3.598.0
+      '@aws-sdk/credential-provider-node': 3.600.0_f7n47caigsrjd2lr2szmwfuee4
+      '@aws-sdk/middleware-host-header': 3.598.0
+      '@aws-sdk/middleware-logger': 3.598.0
+      '@aws-sdk/middleware-recursion-detection': 3.598.0
+      '@aws-sdk/middleware-user-agent': 3.598.0
+      '@aws-sdk/region-config-resolver': 3.598.0
+      '@aws-sdk/types': 3.598.0
+      '@aws-sdk/util-endpoints': 3.598.0
+      '@aws-sdk/util-user-agent-browser': 3.598.0
+      '@aws-sdk/util-user-agent-node': 3.598.0
+      '@smithy/config-resolver': 3.0.3
+      '@smithy/core': 2.2.3
+      '@smithy/fetch-http-handler': 3.2.1
+      '@smithy/hash-node': 3.0.2
+      '@smithy/invalid-dependency': 3.0.2
+      '@smithy/middleware-content-length': 3.0.2
+      '@smithy/middleware-endpoint': 3.0.4
+      '@smithy/middleware-retry': 3.0.6
+      '@smithy/middleware-serde': 3.0.3
+      '@smithy/middleware-stack': 3.0.3
+      '@smithy/node-config-provider': 3.1.3
+      '@smithy/node-http-handler': 3.1.2
+      '@smithy/protocol-http': 4.0.3
+      '@smithy/smithy-client': 3.1.6
+      '@smithy/types': 3.3.0
+      '@smithy/url-parser': 3.0.3
+      '@smithy/util-base64': 3.0.0
+      '@smithy/util-body-length-browser': 3.0.0
+      '@smithy/util-body-length-node': 3.0.0
+      '@smithy/util-defaults-mode-browser': 3.0.6
+      '@smithy/util-defaults-mode-node': 3.0.6
+      '@smithy/util-endpoints': 2.0.3
+      '@smithy/util-middleware': 3.0.3
+      '@smithy/util-retry': 3.0.2
+      '@smithy/util-utf8': 3.0.0
+      tslib: 2.6.3
+    transitivePeerDependencies:
+      - '@aws-sdk/client-sts'
+      - aws-crt
+    dev: false
+
   /@aws-sdk/client-sso/3.423.0:
     resolution: {integrity: sha512-znIufHkwhCIePgaYciIs3x/+BpzR57CZzbCKHR9+oOvGyufEPPpUT5bFLvbwTgfiVkTjuk6sG/ES3U5Bc+xtrA==}
     engines: {node: '>=14.0.0'}
@@ -13582,55 +13639,7 @@ packages:
     dependencies:
       '@aws-crypto/sha256-browser': 5.2.0
       '@aws-crypto/sha256-js': 5.2.0
-      '@aws-sdk/client-sso-oidc': 3.600.0
-      '@aws-sdk/core': 3.598.0
-      '@aws-sdk/credential-provider-node': 3.600.0_f7n47caigsrjd2lr2szmwfuee4
-      '@aws-sdk/middleware-host-header': 3.598.0
-      '@aws-sdk/middleware-logger': 3.598.0
-      '@aws-sdk/middleware-recursion-detection': 3.598.0
-      '@aws-sdk/middleware-user-agent': 3.598.0
-      '@aws-sdk/region-config-resolver': 3.598.0
-      '@aws-sdk/types': 3.598.0
-      '@aws-sdk/util-endpoints': 3.598.0
-      '@aws-sdk/util-user-agent-browser': 3.598.0
-      '@aws-sdk/util-user-agent-node': 3.598.0
-      '@smithy/config-resolver': 3.0.3
-      '@smithy/core': 2.2.3
-      '@smithy/fetch-http-handler': 3.2.1
-      '@smithy/hash-node': 3.0.2
-      '@smithy/invalid-dependency': 3.0.2
-      '@smithy/middleware-content-length': 3.0.2
-      '@smithy/middleware-endpoint': 3.0.4
-      '@smithy/middleware-retry': 3.0.6
-      '@smithy/middleware-serde': 3.0.3
-      '@smithy/middleware-stack': 3.0.3
-      '@smithy/node-config-provider': 3.1.3
-      '@smithy/node-http-handler': 3.1.2
-      '@smithy/protocol-http': 4.0.3
-      '@smithy/smithy-client': 3.1.6
-      '@smithy/types': 3.3.0
-      '@smithy/url-parser': 3.0.3
-      '@smithy/util-base64': 3.0.0
-      '@smithy/util-body-length-browser': 3.0.0
-      '@smithy/util-body-length-node': 3.0.0
-      '@smithy/util-defaults-mode-browser': 3.0.6
-      '@smithy/util-defaults-mode-node': 3.0.6
-      '@smithy/util-endpoints': 2.0.3
-      '@smithy/util-middleware': 3.0.3
-      '@smithy/util-retry': 3.0.2
-      '@smithy/util-utf8': 3.0.0
-      tslib: 2.6.3
-    transitivePeerDependencies:
-      - aws-crt
-    dev: false
-
-  /@aws-sdk/client-sts/3.600.0_dseaa2p5u2yk67qiepewcq3hkq:
-    resolution: {integrity: sha512-KQG97B7LvTtTiGmjlrG1LRAY8wUvCQzrmZVV5bjrJ/1oXAU7DITYwVbSJeX9NWg6hDuSk0VE3MFwIXS2SvfLIA==}
-    engines: {node: '>=16.0.0'}
-    dependencies:
-      '@aws-crypto/sha256-browser': 5.2.0
-      '@aws-crypto/sha256-js': 5.2.0
-      '@aws-sdk/client-sso-oidc': 3.600.0
+      '@aws-sdk/client-sso-oidc': 3.600.0_tdq3komn4zwyd65w7klbptsu34
       '@aws-sdk/core': 3.598.0
       '@aws-sdk/credential-provider-node': 3.600.0_f7n47caigsrjd2lr2szmwfuee4
       '@aws-sdk/middleware-host-header': 3.598.0
@@ -13669,7 +13678,6 @@ packages:
       '@smithy/util-utf8': 3.0.0
       tslib: 2.6.3
     transitivePeerDependencies:
-      - '@aws-sdk/client-sso-oidc'
       - aws-crt
     dev: false
 
@@ -18016,7 +18024,7 @@ packages:
       '@aws-sdk/client-sns': 3.423.0
       '@aws-sdk/client-sqs': 3.423.0
       '@aws-sdk/client-ssm': 3.423.0
-      '@aws-sdk/client-sts': 3.600.0_dseaa2p5u2yk67qiepewcq3hkq
+      '@aws-sdk/client-sts': 3.600.0
       '@aws-sdk/s3-request-presigner': 3.609.0
       '@pipedream/helper_functions': 0.3.12
       '@pipedream/platform': 1.6.6