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|**Business Objective**| What problem are you trying to solve with AI? |`We want to reduce manual ticket triage time.`| Understand the core use case and business value.|
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|**AI Use Case Type**| Is this a predictive, generative, or classification use case? |`We want to predict equipment failure before it happens.`| Helps determine the AI model type and architecture.|
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|**Data Availability**| What kind of data do you have access to? |`We have historical logs, sensor data, and incident reports.`| Assesses data readiness and integration needs.|
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|**Data Location**| Where is your data stored (cloud, on-prem, hybrid)? |`Most of our data is in Azure Data Lake.`| Determines data pipeline and access strategy.|
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|**Real-Time vs Batch**| Do you need real-time insights or is batch processing sufficient? |`Real-time alerts are critical for us.`| Influences infrastructure and model deployment strategy.|
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|**Integration Points**| What systems will this AI solution need to integrate with? |`ServiceNow, Jira, and our internal monitoring tools.`| Identifies APIs, connectors, and integration complexity.|
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|**User Interaction**| Will end users interact with the AI directly (e.g., chatbot) or indirectly? |`It will be embedded in our internal dashboard.`| Helps define UI/UX and delivery method.|
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|**Security & Compliance**| Are there any compliance or data privacy requirements (e.g., HIPAA, GDPR)? |`Yes, we must comply with SOC 2 and GDPR.`| Determines constraints on data handling and model training.|
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|**Preferred Cloud**| Do you have a preferred cloud provider or existing cloud contracts? |`We’re primarily an Azure shop.`| Guides service selection (e.g., Azure ML, AWS SageMaker, GCP Vertex AI).|
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|**AI Maturity**| Have you used AI/ML in production before? |`We’ve done some POCs but nothing in production.`| Assesses readiness and need for foundational support.|
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|**Model Ownership**| Do you plan to build your own models or use prebuilt ones (e.g., OpenAI, Azure AI)? |`We’d prefer to fine-tune a prebuilt model.`| Helps scope the project and choose between custom vs. managed services.|
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|**Monitoring Needs**| How will you monitor and evaluate model performance? |`We’ll need dashboards and alerts for drift and accuracy.`| Ensures observability and governance are planned.|
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|**Scalability**| How many users or transactions do you expect the AI to handle? |`We expect 10,000+ daily interactions.`| Determines infrastructure sizing and cost implications.|
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|**Budget & Timeline**| What’s your budget and timeline for this initiative? |`We have a 3-month window and a $50K budget.`| Helps prioritize scope and feasibility.|
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|**Success Metrics**| How will you measure the success of this AI solution? |`Reduction in ticket resolution time by 30%.`| Aligns technical goals with business KPIs.|
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